Get the best POS solutions for your restaurant

From corner cafe to global chain, our point of sale technology will help you delight more customers.

THE WORLDS LEADING RESTAURANT POS PROVIDER

Aloha is the top rated POS solution for restaurants

Drive brand loyalty and reward your best customers with restaurant loyalty, stored value programs, guest feedback, and digital engagement.

Accelerate your digital strategy across online, mobile order ahead, curbside pickup and delivery.

Transform your FOH with self-service kiosks and digital signage that cut costs and improve same-store revenue customer satisfaction.

Send out fresh, high-quality food fast with kitchen production software and hardware designed by the best in the business.

Reduce your labor and food costs with flexible restaurant management capabilities.

Create a captivating brand experience that drives revenue.

Rely on NCR to implement, support, maintain, and monitor your technology.

Protect your restaurant from cyber attacks and data security threats.

Consumer Loyalty and Engagement

Create interactions that matter with restaurant loyalty and stored value programs, guest feedback and digital engagement

You’re great at serving guests, but what happens when they leave your restaurant?

If you’re using NCR Consumer Engagement, you’re continuing the conversation that keeps them coming back with irresistible restaurant loyalty and stored value programs. You’re also easily creating custom offers and giving guests a way to provide feedback so they feel valued, rewarded…and loyal.

Keep customers coming back for more with NCR Consumer Engagement

Mobile rewards

Delight customers with the option to earn rewards via mobile app instead of plastic card​

Gift & loyalty cards

Easily manage distribution and redemption of gift and loyalty cards across multiple locations

Valuable customer insights

Collect valuable customer data, such as purchase history, preferences and number of visits

Promotions & messaging

Give customers real-time promotions and messaging when they earn a reward

Build brand champions

Create brand champions who share their great experiences with your restaurant on social

Complaint resolution

Increase loyalty, even if a customer had a bad experience, by speedily resolving complaints

Loyalty programs

Design, roll out and manage marketing that attracts new customers and engages your regulars.

  • Track your guests’ purchase history and number of visits
  • Empower your customers to manage their loyalty programs online
  • Apply real-time promotions on the POS automatically when a reward is earned
  • Promote new or under-performing menu items with easy to create bonus plans

Bonus plans

Enticing ways to encourage customers to sign-up for your loyalty program‍.

  • Be My Guest-based – The member earns plan credit for every rand they spend
  • Employee Comp-based – An employee receives a percentage or dollar discount each time they use the card to dine in the restaurant
  • Frequency-based – The member earns plan credit based on the number of visits
  • Items-based – The member earns plan credit based on the items they purchase
  • Lottery-based – A sweepstakes-style plan that surprises the member with a reward
  • Points-based – The member earns points for every dollar they spend
  • Smart Rewards-based – The historical data determines which members receive a reward

Stored value

Sell and redeem gift cards‍.

  • Configure all stores from one location
  • Wide variety of redemption options – including full redemption, partial redemption with change back to the guest, partial redemption with no change to the guest, partial redemption and adjust balance on gift card
  • Wide variety of reports including ACH reconciliation, fund distribution, reward reconciliation, store summaries, sales, redemptions

Customer feedback

Identify the profit impact of happy and unhappy customers on your business‍.

  • Fix any problems identified by customers (detractors) before they spread negative feedback
  • Find out what’s keeping middle of the road customers from becoming fans
  • Receive referrals from your most loyal customers
  • Get feedback either by emailing members the moment after they place their order or print links on your customer receipt asking for feedback
  • Easy-to-read dashboard that summarizes the level of risk your business faces, referral marketing activity and return on investment based on the customer feedback received

Never lose a transaction

Payments of all types

Number one rated POS system by restaurant staff

Third party integrations

Mobile POS capabilities

Robust, end-to-end restaurant management platform

Personalized customer phone and onsite support services

Durable hardware

Get everything you need to run your restaurant from end-to-end.

Mobile and Online Ordering

Accelerate your digital strategy across online, mobile order ahead, curbside pickup and delivery

Digital / off-premise business is the #1 driver of same-store sales growth today

It is also accelerating exponentially. That’s creating a race to catch up as consumers start to drop brands that don’t meet the digital demand. And that’s where NCR Aloha comes in.

NCR Off-Premise Ordering helps you increase your average check size

  • Increase sales and improve customer satisfaction with superior off-premise customer experiences
  • Keep your digital channels consistent with common menu configuration and integration across all your POS, kiosk, digital and third-party ordering platforms
  • Get your guests attention and keep it on your restaurant with loyalty features, custom offers and promotions offered through your digital channels
  • Know what your customers want (and what they don’t want) with feedback mechanisms embedded in your digital channels and offered up to your customers at the moment it counts
  • Expand your brand reach with integration into third-party marketplaces, like GrubHub or DoorDash
  • Close the loop with your guests through order updates via push notifications, SMS or in-app capabilities

Mobile & Online Ordering Capabilities

Easily extend your brand presence outside your four walls with your own uniquely-branded commerce experience.

  • It’s a snap to add your brand logo, colors, font and messaging to your digital channels for a consistent brand experience your customers expect
  • Easily choose and add custom features to your digital channels that support your unique brand and customer needs 
  • Get to market faster and avoid costly development by using our existing, proven digital platforms that even incorporate third-party capabilities
  • When new features are developed and deployed, your digital channels are automatically updated and rolled out to your customers

Never lose a transaction

Payments of all types

Number one rated POS system by restaurant staff

Third party integrations

Mobile POS capabilities

Robust, end-to-end restaurant management platform

Personalized customer phone and onsite support services

Durable hardware

Get everything you need to run your restaurant from end-to-end.

Self-Ordering Kiosks for Restaurants

Cut costs, improve same-store revenue and customer satisfaction

NCR Aloha Self-Ordering Kiosks help you increase your average check size. Guests order more when someone isn’t looking.

Now your customers can breeze through your restaurant line faster, feeling more satisfied and spending more than usual. Meanwhile, you’re saving on labor costs and improving same-store revenue right along with your customer experience. Sound amazing? That’s the power of NCR Aloha Self-Ordering Kiosks for restaurants.

Our ecosystems bring together the best-in-class hardware, software, and services you need to deliver on what customers want, when they want it.

Kickstart your kiosk strategy

Kickstart your kiosk strategy by integrating with the NCR Aloha platform

Increase sales

Increase sales throughput during peak times and offer another way guests can order and pay

Choose what works for you

Choose countertop, standalone or wall-mounted hardware to fit your aesthetic and footprint

Keep millennials coming back

Keep millennials coming back with an intuitive way to accurately design their orders

Streamline your process

Reduce confusion in your front-of-house with dynamic digital signage that displays when orders are in the kitchen or ready for pickup

Integrated payment & loyalty

Your guests can pay, use gift cards and earn rewards right at the kiosk.

  • Support gift cards and loyalty coupon with an onboard scanner
  • Easily integrate mobile wallet and EMV-enabled card payment
  • Let guests join your loyalty program, redeem rewards, accrue points and check balances

Always “On” kiosks

Stay up and running even if your internet access is interrupted.

  • Hybrid cloud/on-site architecture with on-site order injection
  • Integrating with NCR Kitchen Operations, kiosk orders are fired to the kitchen with color-coding to signify the order origination

Brand it

Change out the UI of your kiosks and digital signage to fit your brand guidelines and customer experience.

  • Simple, intuitive touch interface and “skinnable” user interface
  • Out-of-box design templates

Order ready updates

Send SMS order ready updates to your customers’ phones or display order ready information on your digital signage.

  • Integrate your kiosk, kitchen and FOH technology to easily give your customer real-time updates on the status of their order via digital signage
  • Identify customers by name or order number with flexibility to personalize the experience

Content management

Deliver relevant content using location specific pricing, unlimited automatic dayparting and more to your kiosks and digital signage.

  • Supports complex quick combos, item and modifier ordering, and a special instructions field
  • Common cloud-based menu configuration
  • Prompt upsell offers based on what items your guests order

Never lose a transaction

Payments of all types

Number one rated POS system by restaurant staff

Third party integrations

Mobile POS capabilities

Robust, end-to-end restaurant management platform

Personalized customer phone and onsite support services

Durable hardware

Get everything you need to run your restaurant from end-to-end.

Restaurant Kitchen Production System

Send out fresh, high-quality food—fast—with kitchen production software and hardware for restaurants  

Multiple ways to order for them. One kitchen order flow for you.

Delivery, mobile apps and self-service mean your kitchen is busier and more complex than ever. Getting every order right and sent out fast is the only way to compete. And this is where we help you shine. With NCR Kitchen Operations, every order is routed into the kitchen in the same operational flow—no matter where it was placed, or how customized it is. Now, orders fly out of the kitchen with precision and speed, reducing wait times, delighting guests and bringing them back for more.

Our ecosystems bring together the best-in-class hardware, software, and services you need to deliver on what customers want, when they want it.

Advanced routing rules

Increase productivity and efficiency even as orders increase with orders placed inside and outside the restaurant using the same kitchen routing rules

Anticipate order volume spikes

Plan and prepare for anticipated spikes in order volumes with real-time visibility into problem areas in kitchen production and delivery

Accomodate customization

Accommodate the “build-your-own” craze in the quick service industry using precise order routing and bin management in the kitchen

Make better & faster decisions

Make decisions quickly using order volume, production status, progress, order times and staffing levels within the kitchen in real-time

Reduce wait time & increase throughput

Create fantastic guest experiences by reducing wait times, increasing kitchen throughput and offering exceptional food quality to guests

Enable multi-lingual teams

Leverage multi-lingual teams by displaying different languages on each station screen

Load balancing

Automatically route orders to kitchen stations being underutilized

Routing rulebook

Ensure orders are routed to the right stations in the kitchen with the ability to route items by video group, terminal, order mode and many other options

Order source and destination

Easily see which orders were placed in the restaurant and those placed for takeout and delivery

Bin management

Improve the performance and speed of repeatable tasks by providing a consolidated view of bulk production items needed to fulfill orders

Accurate quote times

Pass accurate quote times for order timing to mobile apps, online ordering or delivery marketplaces

Never lose a transaction

Payments of all types

Number one rated POS system by restaurant staff

Third party integrations

Mobile POS capabilities

Robust, end-to-end restaurant management platform

Personalized customer phone and onsite support services

Durable hardware

Get everything you need to run your restaurant from end-to-end.

NCR Aloha Restaurant Back Office Solutions

Reduce your labor and food costs with flexible restaurant management capabilities.  

A better back office? Digital is how you get it done.

When your back office runs better, your whole restaurant does, too. And that’s what NCR Restaurant Back Office Solutions can help you achieve. From inventory and purchasing to employee management and payroll, we digitize your manual processes so you can do more–and make more–with less.

Our ecosystems bring together the best-in-class hardware, software, and services you need to deliver on what customers want, when they want it.

No More Overtime

No more unnecessary overtime! Reduce labor costs by knowing exactly what staffing you need.

Smarter Purchasing

Zero in on smarter purchasing strategies with a deeper knowledge of what you're really spending--measuring theoreticals vs. actuals.

Goodbye Payroll Headaches

Get rid of the payroll headaches by easily tracking worked and non-worked hours.

Understand Your Business

Get a better understanding of your operations, from inventory, recipe management, and purchasing to cash management and reporting.

More Time to Lead, Not Manage

Spend much less time managing employees with self-service access to their schedules, time off requests and schedule swaps.

"Dark kitchen?" Done.

Seamlessly combine brick and mortar restaurants with an off-site commissary, centralized warehouse or dark kitchen for ordering, receiving and reporting.

Employee scheduling for small to medium sized businesses

Keep your shifts running smoothly while saving labor costs

  • Build better schedules based on operator targeted labor % vs. the schedule and weather and projected sales
  • Publish schedules to employees via text, email and employee portal
  • Post to Aloha POS for schedule enforcement to control early and late clock-ins
  • Make it easy for employees to message managers, make requests and swap shifts
  • And it’s easy for managers to respond with schedule and swap requests that flow to manager dashboard alerts and guide them through the approve/deny process

Enterprise labor & inventory capabilities

Get measurable ROI in the areas of cash reconciliation, inventory, prep, food cost and labor control

  • POS-agnostic: you can use it with the NCR Aloha solution or with many other POS vendors
  • Seamless ordering and invoicing integration – in-restaurant forecasts can also drive central kitchen prep and production
  • Streamline accounting and payroll information
    Use SQL data to feed data warehouse, aligning with other data
  • Access more than 300 performance reports and compare over time – key areas including order and invoices, sales, food cost, forecast and prep, and labor reporting
  • Create your own custom reports
  • See inventory counts and employee schedules right on your mobile device
  • Other labor tools include: SMS text to employees, tip distribution and reporting, ideal hour tracking, schedule enforcement, overtime tracking, predictive/secure scheduling, Affordable Care Act reporting and employee contracts

Never lose a transaction

Payments of all types

Number one rated POS system by restaurant staff

Third party integrations

Mobile POS capabilities

Robust, end-to-end restaurant management platform

Personalized customer phone and onsite support services

Durable hardware

Get everything you need to run your restaurant from end-to-end.

Digital Signage for Restaurants

Connect with guests – and drive a differentiated brand experience – by delivering engaging menus and compelling offers through digital signage.

It’s more than just menu boards. It’s a digital canvas for your brand.

You need to be both nimble and distinct. Static menus and cardboard point-of-purchase displays just won’t cut it in today’s highly-competitive, digital-first world. And as your guests place more and more orders on their own, enabling an efficient pick-up experience is essential. Changing menu items, creating new offers, and displaying real-time order information to guests – NCR Digital Signage makes it all easy and compelling.

Our ecosystems bring together the best-in-class hardware, software, and services you need to deliver on what customers want, when they want it.

Drive revenue

Deliver fresh, eye-catching content designed to motivate in-store purchases

Enable efficient order pick-ups

Reduce the strain on your staff and help your guests quickly and easily get their food

Goodbye Payroll Headaches

Get rid of the payroll headaches by easily tracking worked and non-worked hours.

Provide compelling content

Drive a unique brand experience through multi-media content displayed on high quality, colorful LCD and plasma screens

Meet menu labeling requirements

Easily display calorie counts and other nutritional data to better inform your guests’ choices

Central Menu & Content Management

  • Update prices, specials, nutritional information, and new items with just a few clicks of a mouse
  • Create and deploy new content in just a few minutes without any IT support
  • Cloud-based configuration and management enables content to be distributed to as many sites as desired

Automatic dayparting

  • Provide pre-set menus, item rotation, and targeted offer content on defined dayparts

Order display

  • Enable delivery drivers and guests to monitor the status of their order
  • Eliminate front-of-house congestion by efficiently directing guests to order pick-up stations

Order confirmation

  • Drive order accuracy by enabling guests to confirm order details
  • Draw attention to high-profit items or simultaneous promos

Outdoor capable

  • Designed for permanent outdoor use, Vitalcast outdoor displays are environmentally-sealed to protect from water, dust, dirt, insects and other elements
  • Rugged cabinet designs combined with vandal-resistant glass make the displays suited for unattended applications
  • Ensures exceptional visibility in both daytime and nighttime conditions

Never lose a transaction

Payments of all types

Number one rated POS system by restaurant staff

Third party integrations

Mobile POS capabilities

Robust, end-to-end restaurant management platform

Personalized customer phone and onsite support services

Durable hardware

Get everything you need to run your restaurant from end-to-end.

Digital Connected Services

Customer experience is the only way to compete. What’s your way forward?

Restaurants are facing some of the most disruptive challenges in decades, from consumer demand for instant access, control & personalization to the fast pace of technological change to third-party delivery.

For the last two years, and into the foreseeable future, those challenges are compounded by stagnant growth in the restaurant industry not just in the U.S. but globally as well. Customer experience is how to compete. And no one can help you design and manage amazing guest experiences quite like NCR.

Our ecosystems bring together the best-in-class hardware, software, and services you need to deliver on what customers want, when they want it.

Create amazing guest experiences—everywhere

From the moment a customer opens your app to the time they get their order in house or by delivery, to payment settlement and beyond, they’re making decisions about whether they’ll return.

You need to create an optimal experience to make sure they come back. NCR can help you do that like no one else, with solutions that run your restaurant so you can focus on creating unforgettable customer experiences.

Let’s dish up less complexity

No one understands cloud, mobile and digital like we do. It’s how you extend the customer relationship beyond the dining room to mobile ordering and home delivery. But managing all the data associated with these varied transactions can be daunting.

And that’s why NCR exists to make this task easier. Learn more about what we can do for your business.

Our technology isn’t just our competitive advantage. It’s yours.

Our integrated solutions help ​reduce complexity and costs for restaurants, ​from the POS to payment.​ As the technology of the future makes its way to the POS environment today, rest assured that NCR is already there.

We’ve invested in the future, expanding our solutions for the way your customers interact with the dining experience — and now we’re the leader, with support services that protect your restaurant IT investment and keep transactions running.

Never lose a transaction

Payments of all types

Number one rated POS system by restaurant staff

Third party integrations

Mobile POS capabilities

Robust, end-to-end restaurant management platform

Personalized customer phone and onsite support services

Durable hardware

Get everything you need to run your restaurant from end-to-end.

Restaurant Network and Security Services

How safe are you, really?

 

Internet attackers can target the IT infrastructure of organizations large and small, threatening your reputation and exposing your business to expensive fines. How do you know your security protection is sufficient to defend against these threats?

Understanding the potential entry points for system attacks is complex and requires dedicated resources to maintain a strong, secure network. NCR Network and Security Services (NSS) offers a comprehensive solution that safeguards networks and detects threats before a breach occurs. It is fully integrated with other NCR solutions, such as Aloha.

Our ecosystems bring together the best-in-class hardware, software, and services you need to deliver on what customers want, when they want it.

Identify risks

Help identify risks before your systems are compromised

Minimise disruptions

Decrease potential disruptions caused by security breaches

No more fines

Reduce exposure to costly fines

Features and Benefits

  • Manage anti-virus services help to protect your endpoints from malicious software
  • Includes strong endpoint protection on POS systems
  • Up-to-date security patches distributed to POS systems to help keep critical systems protected
  • File monitoring and reporting to help support PCI DSS compliance requirements
  • Network Protection that enforces security policies and identifies risks within your internal network
  • Breach Assistance Program helps cover expenses associated with a cardholder data breach
  • Application whitelisting provides strong malware protection for POS devices
  • Provides security services to protect the IT infrastructure, while also addressing many PCI compliance requirements
  • Centrally manages endpoint configuration and policies with strong protection against zero-day attacks

More Features and Benefits

  • Can lower your costs of IT operations through providing robust security and network connectivity tools
  • Helps manage productivity through internet activity controls that limit employees’ access to only the websites you deem appropriate
  • Leverages the expertise of our managed network and security services rather than utilizing your resources for IT activities
  • Fully integrates across all NCR products and services, which eases deployment and improves the reliability of your overall NCR solution
  • Provides a trusted and secure way of accessing systems remotely over the internet
  • You need to create an optimal experience to make sure they come back. NCR can help you do that like no one else, with solutions that run your restaurant so you can focus on creating unforgettable customer experiences.

Core Components

  • Site Shield – Commercial grade managed firewall to protect network from external sources
  • Threat Defender – End-point protection utilizing app whitelisting technology
  • Secure Access – Data remains safe when accessed remotely
  • Breach Assistance – Financial support to protect you and your customers should a breach occur

Optional Components

  • Managed Wi-Fi – Dedicated access point, customizable Splash Page and Connection Management
  • Managed Anti-Virus program
  • Patch Management (for Microsoft, Adobe, and Java software)
  • PCI Compliance Services – External scanning, SAQ assistance, security policy templates and on-demand security training
  • Internal vulnerability scanning
  • Event Logger – Log management and change detection / FIM

Never lose a transaction

Payments of all types

Number one rated POS system by restaurant staff

Third party integrations

Mobile POS capabilities

Robust, end-to-end restaurant management platform

Personalized customer phone and onsite support services

Durable hardware

Get everything you need to run your restaurant from end-to-end.

Scroll to Top